Shipping is on us.

Every order ships free of charge — whether you've paid online or chosen Cash on Delivery. No surprise fees at checkout, no minimums to hit. The price you see is the price you pay.

We move quickly, but not carelessly.

Once you place an order, we get to work the same or next business day. In most cases, your order leaves our warehouse and reaches our delivery partner within 1–2 business days.

Our business days run Monday to Friday. Orders placed over the weekend or on holidays are processed first thing the following working day.

How long until it reaches you.

For most serviceable pin codes across India, we aim to have your package at your door within 7 days of dispatch.

That said, life happens. Weather, transport strikes, remote delivery zones, or temporary stock issues can stretch that window a little. We'll always keep you informed if anything changes.

You'll know exactly where it is.

The moment your order is handed to our delivery partner, you'll receive a unique tracking link via email and SMS. Click it any time to see real-time updates on your package's journey.

• Order placed Confirmation lands in your inbox within minutes of checkout.
• Packed with care Your items are inspected, wrapped, and boxed by our team.
• Handed to courier Tracking link sent your way. You'll be able to follow along.
• Out for delivery Almost there. The courier will reach out before arriving.
• Delivered From our hands to yours — exactly as it should be.

A small ask before you order.

Please double-check your shipping address and contact number at checkout — even a single digit off can send your package on a small detour. If you spot a mistake right after ordering, write to us at care@heyshoppers.in and we'll fix it before dispatch.

We currently ship across all serviceable pin codes in India. If your area happens to be outside our courier network, we'll let you know during checkout.